Saturday, 15 March 2014

Leaders and mental skills quote

Leaders with mental skills more powerful and powering the teamwork:
With mental leader you will finding the powerful and mindful leaders that influence the peoples, motivating and inspiring them.

Wednesday, 12 March 2014

Leading by trust

Leader influence coming by bridge trust, involving people to corporate and collaborate in doing specific task or special operation empower people who working with him and trust him because he involves theirs opinions for doing this job with him which reflect his influence in them.
Trust is too important in our daily life, job and many things, we should differentiate between trust dependence because trust means people's around leader playing with him a role to get a better results and achievements but dependence means he puts and plans to get actual results and achievements if they like to do or not.
The Trust empower people to do something not related to his role by collaboration to get better achievement which reflects to the whole team in their roles but dependence let jobs done by those people in meaning of he plan each one what is his role in this specific job to end the job with final results needed to be achieved.

Monday, 10 March 2014

Leaders vision

The vision of any successful leader comes from his insight,  the more insightful leader he will changes the vision into reality and the imaginations come true. Many of us think about insights is skill or capability.
This is a capability born and anyone had this capability, people's don't owned the skills to discover and excract to create this room of insights.
When we practice in real our insghits started to appear according to the situation we face the best who planning to develop this capability quickly and act on this plan and progression to better his insghit.
Who insists to has best insghit should increase his capability by following leaders because learing from influencer leaders has the best effective experience for us.
To choosse the right leader you should map your mind rightly to find the rightful leader because choosing non similar leader means you re in wrongly direction then you will be in the followers direction influenced by the leader you followed.

Saturday, 8 March 2014

Leaders coaching

Coaching:
Any Leaders should had the valuable coaching skills, the most important step in this skill is Lead By Example if he don't own this he can't influence the management team members to following him, any leaders followers influenced by his leadership style.
We had the the following steps the leaders coaching:
1- Increase the forward insight by using all feedback processes like 360 degree and on target feedback to gathering information from employees, management team, customers.
2- Encourage Employees by taking responsibilities for the situation by helping and supporting them being proactive.
3- Commitments creation to change by assist in acknowledging important areas to improved and take small steps to make needed improvements.

My thoughts

Check out @bolkiny007's Tweet: https://twitter.com/bolkiny007/status/442261861372006400

My thoughts

Check out @bolkiny007's Tweet: https://twitter.com/bolkiny007/status/442258217184546816

Wednesday, 19 February 2014

Leaders vs. Manager

Leading people is different totally from managing people by tools used.
Managing people is the way for people to makes their jobs smoothly and organised sticking to the rules they follow.
Leading people is the way for people they likes what they do due to influence impact.
Leaders potential power comes from how is influence impact on these people if high they will do because they likes this leader, while managers they stick to the rules if not done they warn according to the mistakes they found.
The leaders use the mistakes to prevent falling and falling in the future.
Trying to learn from mistakes is one of the important tools used by leader to get better results and outcomes to help the next steps to prevent falling and fallen in the same mistakes.

Thursday, 6 February 2014

Lead the way

Nowdays is too important to find a person not to manage workspace but lead the workspace, managing operations is easy  because managwrs stick to rules to oprate thier days with his fingers print and this type following the directions previously founded by the organization.
The leader is the same but he owned skills to change the direction way of operations to be done perfectly in the workspace.
The best leaders who owned their resolutions to create succession for themselves and their teams, leaders measure the success by teamwork involving and collaborations to do their best to get the beat results for their efforts.
Also the leader should inspiring hia team to do what they like and this done by influence.

Friday, 27 September 2013

Leader game

Play the game

Leader's profiles was full of challenges and levels like games every time the leader finish level start a new level with another challenges but he play the game with another template due to his new role because it differs from the previous role, he stand and think about this role, plan and organize to exceed his KPI`s that will reflect to his performance as no leader play the game to achieve results then he wasn't a leader he will be like manager do his job every morning which isn't bad, the leader effects to become role model and the people's follow him and his organization exceeding all expectations.
But many people found the succession of the leaders to be no. 1 that not right as many leader's affecting the organizations and let organizations to move forward and gain a new market share and I will write in another blog how we can get a new market share.
The roles of playing the games:
1- leader is born or made
2- leader style
3- leader and people
4- leader and organization
5- leader skills
6- leader charisma
We need to think about the above if the leaders is a people is born genetic or we can made leaders.
My point of view we had the two type of leaders where there was leaders was genetically born with the characteristics of leaders and these kind of leaders was Anecdotes but the other type was found on my life and these leaders with different styles some of them failed and others succeed and inspire people and motivate themselves and people around them.

Leaders can be made by many ways we had to see ourselves right to know myself where am I from the leaders, what tools I need, what is my plan and plan for my development to enhance my leadership skills, my position and role profile to know if I'll be in the track or I need to change or will be difficult decision to take as any decision be done from my side I'll be responsible no one sharing me in these decisions then I shall play the game and make a good start and stive to win the challenges and nothing is impossible. At the end of this article which isn't the last and I'll continue to speak and discuss the six points in details to help us in showing what is inherent within us in leadership

Wednesday, 25 September 2013

Business Leader Qualities



Richard Branson



The qualities for business leaders must have the following:







1.Leadership Talents:

To be successful in business, you need outstanding leadership skills. You should be able to expertise a room and inspire a team of partners to perform at their best.

2.Courageous to Take Risks:

A great business leader has an entrepreneurial spirit and is not fearful to take risks to advance the business and improve revenues.

3.Mental power:

Thorough knowledge of the business world, as well as of technology, economics, politics, history, and other matters, is important for business leaders. Intellect helps to promote a global perspective and sparks creativity.

4.Creativity:

Creativity is important in business as it continually pushes people to work harder, learn more, and perform better.

5.Solid Communication Skills:

Great communication skills are essential, as no business transaction is a solitary endeavor. Business leaders must be able to communicate effectively in writing and orally to ensure the highest levels of efficiency.


6.Personal and Professional Integrity:

A keen sense of integrity is important to ensure that business transactions are conducted with ethics in mind. A successful business person conducts him or herself in a respectable manner and always acts fairly and responsibly.

Lincoln: The Leader Quality


Lincoln
Lincoln leadership from my point of view was grounded in those qualities below that always aspired, and that are also timeless leader qualities: self-determination; a fierce drive toward justice; an unwavering commitment to individual freedom.





1- Be decisive:
It's helpful to get more than one opinion, strong leaders know when and how to make decisions. Managers and bosses could have argued forever, but Lincoln had the ability to know when he had all of the information he needed. He was able to determine the best solution and make a decision without wavering.The best leaders clarify their decision criteria, identifying musts and wants.
2- Capacity to Listen to Different Points of View:
Lincoln had the capacity to listen to different points of view. He created a climate where members were free to disagree without fear of retaliation. At the same time, he knew when to stop the discussion and after listening to the various opinions, make a final decision.
3- Connect with people on a personal level:
Lincoln made himself accessible. As president of the United States, he kept regular office hours and citizens were allowed to see him.
"It's not how smart you are, strong personal relationships and high levels of trust was the foundation of effective leadership, Good leaders must demonstrate empathy, take an interest in others and find out details about them.

4- Awareness of Own Weaknesses:

Lincoln had the tendency to give people too many chances, because he was aware and he was able to compensate for that weakness.

Sunday, 22 September 2013

How to be a Leader

The following Steps to be a Leader:
  1. The 1st step toward success is identifying your strengths
  2. Communication and Trusting Relations
  3. Motivation and influence
  4. Discover important to someone else
  5. Be good listener
  6. Find the team player for tomorrow leaders
  7. Respecting and motivation
  8. The Extra mile for rewards and praise
  9. Admit mistakes
  10. Set SMART Goals
  11. Focus and Picture
  12. Work/Life Balance
  13. Enthusiasm Power
In the next posts i'll discuss each point to find and compare that to your personality and develop yourself to achieve the best

Resources:
Leader Code

Saturday, 3 November 2012

Adaptable Leaders


-- Think and act to apply strategic influence on their environs. They proceed to guarantee that their companies are well positioned competitively.
-- Proactive, expect opportunities and put the resources in position to go after them.
-- Utilize diverse styles of leadership that enables them to be personally more adaptive.
-- Think about diverse and conflicting situations plausible before making vital decisions.
-- Proficient acknowledges when they are erroneous and amend a negative itinerary of action.
-- Insightful learners of surroundings.
-- Expert of create inventive opportunities for action.
-- Build organization's competences to become skilled, renovate structure, change culture, and adapt technology.

-- Keep on knowledgeable of what stakeholders want.
-- Willing to try out, take risks.
-- Strive to improve personal openness to new ideas and stay side by side prolongation learners.
-- Passion and encourage innovation.

Thursday, 18 October 2012

Leaders Coaching Role

Coaching:

Any Leaders should had the valuable coaching skills, the most important step in this skill is Lead By Example if he don't own this he can't influence the management team members to following him, any leaders followers influenced by his leadership style.

We had the the following steps the leaders coaching:

1- Increase the forward insight by using all feedback processes like 360 degree and on target feedback to gathering information from employees, management team, customers.

2- Encourage Employees by taking responsibilities for the situation by helping and supporting them room being proactive.

3- Commitments creation to change by assist in acknowledging important areas to improved and take small steps to make needed improvements.

Wednesday, 17 October 2012

Decisive Leaders Succession

Decisive:
Employees rely on leaders to make decisions that are quick, logical and correct. Understanding the extent of the professions your employees operate, the concerns of your manager, financial constraints and any other pertinent aspects will enable you to make fast and right decisions.

1.Employee and Leader

Decisive” automatically doesn’t mean the leader makes immediate decisions. It means the leatd
er can structure discussion with others to wisely encourage an agreement. When a decision only be accomplished by the leader, the leader competence to
convey a logical basis for it. In other cases a leader may not be able to make a specific resolution for example; an employee suggests an enhancement for his department by changing a process work out that affects several departments. In that case, the employee will help the manager t encourage appropriate decision makers and do his paramount to convince that person that the change is influential.
The decisive leaders’ success as following:
1. A leader manages his time to wholly understand all opportunities before making a decision.

2. A leader makes decisions in a well-timed manner and effective decisions with
in his role without unnecessarily seeking permission.

3. A leader makes decisions that are conceivable and dependable with the company priorities and basis standards of the business, he establishes all systems of Decision-Making techniques and standards to ensure a willing culture of effective decision-making.

 4. A leader makes challenging decisions, under complexity and can do so in the absence of entire information.

5. A leader had the authority to accomplish his decisions, creates clarity for others to make decisions, and creates setting for others to act decisively by clarifying roles and responsibilities and boundaries of decision-making.

6. A leader is innovative, entrepreneurial and open minded, demonstrates audacity to support decisions, addressing the underlying issues that preclude effective decision-making.

7. A Leader is willing to deal with conflict by confrontation rather than by evasion.

8. A leader’s move to engage the competition (the challengers) in the marketplace, rather than wait for the competition to come to them.

9. A leader reacts quickly to changes in the situation; they remain flexible.

The below image for decision making styles:



2. Decision Making Style

Decision-making is kind of a challenging skill and trait. The leader has to make a decision based on all the inputs from his team, data and systems, nevertheless often he has to think and make a decision which is independent from what mainly of his team needs. Therefore he has to make the needed decision and also set the team feel like they have come up to to this inference collectively. For making the ideal decisions the leader will need the following steps to get the decisions that are quick, logical and correct:


3.Leader decision steps



find the link below as examole for decisive leader:

Lincoln-leader-quality

Wednesday, 26 September 2012

Leaders Styles

Leaders Styles:

I see that there were different types of leaders but I choose 5 of them as shown in the image below:
Autocratic Leaders:
Autocratic leaders are an excessive form of transactional leadership, where a leader makes use of high levels of power over his team members. People within the team are given few opportunities for making suggestions, even if these would be in the team's or organizations interest.

Bureaucratic Leaders:
Bureaucratic leaders work by the book, ensuring that their staffs follow procedures accurately. This is a very right approach for work involving serious safety risks (such as working with machinery, with toxic substances or at heights) or where large sums of money are involved (such as cash-process).

Charismatic Leaders:
A charismatic leaders style can appear similar to a transformational leadership style, in that the leader bring in huge doses of enthusiasm into his team, and is very energetic in driving others forward. Charismatic leadership carries great responsibility, and needs long-term commitment from the leader.

Democratic Leaders:
Even though a democratic leader will make the final decision, he invites other members of the team to contribute to the decision-making process. This not only increases job satisfaction by involving team members in what is going on, but it also helps to develop people’s skills. Team members feel in control of their own destiny, and are motivated to work smart by more than just a pecuniary reward.

Laissez-Faire Leaders:
They known as delegative leaders offer little or no guidance to group members and leave decision-making up to group members. While this style can be effective in situations where group members are highly qualified in an area of expertise, it often leads to poorly defined roles and a lack of motivation.


As the perfect leader had the most known 3 styles as he play the role of each type in situation he face as below:


Monday, 24 September 2012

Customer Experience

Explain the customer experience:

• The Product or Service (what do we do)

• The Process (how easy are we to do business with?)

• The Engagement (how did it feel?) Communicate the vision for our brand to my team. Constantly to remind them.

Understand customer and Treat the customers as friends.

Use customer surveys to find out how they rate their experience with you; what score would they give you on a scale of 1 to 10? Find out if customers enjoyed dealing with store and team.

Score was NPS
NPS is net promoter score

LEAD by example by practice and learning the team the best customer experience.

Make the day customer focused, not task focused.

Catch my team doing something right twice every day (and tell them!)"

NPS is net promoter score

As Shown in the image we had 3 customers' types:

1- Detractor: This type is risky for the company where the detractors don't like the company because the customer faces a problem and no solution done or found bad attitude or behavior from employee.
To convert this type to promoter we must focus on customer by:
Strive to preserve relationship with the customer instead of immediate profit from them. Make customer happy now and they will reward you later.

2- Neutral: Neither happy nor sad as they found everything was ok with them as they think that they got good quality and service form this company.

3- Promoter: This the highest level of customer satisfaction where the customers are raving fans and with highest loyalty to the company and promote the company to all people around him as the best company ever.

The Equation for the NPS as follow: For Example: 100 customers commented on the company status as follow:
40 neutral, 35 promoters, 25 detractors The results was NPS = %promoter (35/100) - %detractor (25/100) = 35%-25% Therefore NPS = 10% to now your score was good or no you should be more than 70%.


Saturday, 22 September 2012

Leaders and complaints

The leaders nowadays facing huge numbers of complaints, converting to satisfaction is the leaders priorities as their actions will be avoiding Customers Complaints. The success of any leaders is make the following steps and make sure of practicing these step all the time:

1- Plan for Complaints
2- Resolving Complaints a Priority
3- Conduct Professionally
4- Take Responsibility
5- Compensate Customer for the Inconvenience
6- Follow Up to Confirm Satisfaction
7- Take Action to Prevent Similar Complaints

Sunday, 16 September 2012

How team leader motivate team?

Motivation


"You can't motivate other people; you can only influence what they're motivated to do".

Experienced staff with a de-motivated spirit that begins to affects the newly hired staff:

1- OOO to each agent to listen and understand the essentials of each staff

2- Know my budget in the team building to varied and interesting work

3- Set clear objectives and ensuring good two-way communication

4- Inspiring them with a vision for success w Giving encouragement - if someone's standards fall short, without criticize

5- Authentic management and leadership whose behavior is consistent and genuine(from OOO)

6- Delegating key tasks can empower employees and stimulate innovation, although I'll need to ensure that the ultimate business objective is understood

7- Regular appraisal and positive feedback - restating business objectives and recognizing staff contribution and celebrate employee achievement

8- Requests for feedback, either in person or via staff surveys, on how employees feel about their roles, the support they get, and improvements

Saturday, 15 September 2012

Leader Habitual Success

Habitual Capabilities:   Any leaders had habitual capabilities, learnt skills and I'll discuss below 5 keys about habitual capabilities in leaders success.

Influence: 

The effective leader must inspire people to follow him - not impose it. This possibly will sound simplistic, however a real leader must possess inborn talent to motivate and empower team members during the response to a set event.

Power:

It is essential for a leader to maintain the proficiency and expertise essential to establishing authority. The leader must fill up confidence and connect psychologically and mentally with both executive leaders and other management members.

Audacity:

Not all leaders are capable of quickly and confidently make decisions in crisis situations with incomplete information at hand, but that tends to become the norm when responding to a set event. Proficiency can be taught, but the capability to keep a level leader on edge status, quickly make decisions, and lead a team through a distract consequence is a fundamental endowment.

Equilibrium:

Many organisations value collaboration as a key part of day-to-day decision making, but in a crisis situation, there often comes a time where a decision needs to be made immediately, even if the facts seem incomplete and disguised. There is an intangible ability a crisis leader must have-to know when it's time to stop the discussion and start making a decision that commits the organisation to act.

Awareness:

The leader capability to be familiar with and understand characters, emotions and behaviours and particularly the impact these have on those around us and the work environment. Understanding yourself - especially your expertise, values and what contribution you want to make in your work. Develop a plan for your professional growth based on what you value and what you ultimately want to accomplish with your work.  Build up a methodology for professional planning over and done with your life. Understand the interactions and benefits of a coach/mentor relationship so you can be effective in this type of relationship in the future. Therefore self-awareness frees us to be innovative and effective leaders.