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| Motivation |
"You can't motivate other people; you can only influence what they're motivated to do".
Experienced staff with a de-motivated spirit that begins to affects the newly hired staff:
1- OOO to each agent to listen and understand the essentials of each staff
2- Know my budget in the team building to varied and interesting work
3- Set clear objectives and ensuring good two-way communication
4- Inspiring them with a vision for success w Giving encouragement - if someone's standards fall short, without criticize
5- Authentic management and leadership whose behavior is consistent and genuine(from OOO)
6- Delegating key tasks can empower employees and stimulate innovation, although I'll need to ensure that the ultimate business objective is understood
7- Regular appraisal and positive feedback - restating business objectives and recognizing staff contribution and celebrate employee achievement
8- Requests for feedback, either in person or via staff surveys, on how employees feel about their roles, the support they get, and improvements
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